Question 1

Does my Fareground expire?

Accepted Answer

While this card does not expire, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months of inactivity. Use the card to restart the clock and avoid inactivity fees.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. For card usage, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months without card usage. The card never expires.

Question 3

Where can I check my Fareground balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your Fareground or in the email you received or on your printed card.

Question 4

Can I use the same Fareground at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating Fareground location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my Fareground work anywhere?

Accepted Answer

The card can only be used at participating Fareground businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my Fareground is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating Fareground location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your Fareground for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital Fareground redeemed?

Accepted Answer

Save your Fareground to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your Fareground is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my Fareground?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your Fareground, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your Fareground code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my Austin Rotisserie gift card balance here?

Accepted Answer

If you have a Fareground Card that you used or plan to use at Austin Rotisserie, you can check your balance on this page. Enter the 16-digit card number from your Fareground Card email or printout. The Fareground Card is accepted at Austin Rotisserie and 9 other local businesses in Austin.

Question 13

Can I check my DRINK - In Person gift card balance here?

Accepted Answer

If you have a Fareground Card that you used or plan to use at DRINK - In Person, you can check your balance on this page. Enter the 16-digit card number from your Fareground Card email or printout. The Fareground Card is accepted at DRINK - In Person and 9 other local businesses in Austin.

Question 14

Can I check my Desnudo (In Person Redemption Only) gift card balance here?

Accepted Answer

If you have a Fareground Card that you used or plan to use at Desnudo (In Person Redemption Only), you can check your balance on this page. Enter the 16-digit card number from your Fareground Card email or printout. The Fareground Card is accepted at Desnudo (In Person Redemption Only) and 9 other local businesses in Austin.

Question 15

Can I check my Fareground Order Ahead gift card balance here?

Accepted Answer

If you have a Fareground Card that you used or plan to use at Fareground Order Ahead, you can check your balance on this page. Enter the 16-digit card number from your Fareground Card email or printout. The Fareground Card is accepted at Fareground Order Ahead and 9 other local businesses in Austin.

Question 16

Can I check my Four Brothers gift card balance here?

Accepted Answer

If you have a Fareground Card that you used or plan to use at Four Brothers, you can check your balance on this page. Enter the 16-digit card number from your Fareground Card email or printout. The Fareground Card is accepted at Four Brothers and 9 other local businesses in Austin.

Question 17

Can I check my Golden Boy gift card balance here?

Accepted Answer

If you have a Fareground Card that you used or plan to use at Golden Boy, you can check your balance on this page. Enter the 16-digit card number from your Fareground Card email or printout. The Fareground Card is accepted at Golden Boy and 9 other local businesses in Austin.

Question 18

Can I check my JABS gift card balance here?

Accepted Answer

If you have a Fareground Card that you used or plan to use at JABS, you can check your balance on this page. Enter the 16-digit card number from your Fareground Card email or printout. The Fareground Card is accepted at JABS and 9 other local businesses in Austin.

Question 19

Can I check my Shawarma Point gift card balance here?

Accepted Answer

If you have a Fareground Card that you used or plan to use at Shawarma Point, you can check your balance on this page. Enter the 16-digit card number from your Fareground Card email or printout. The Fareground Card is accepted at Shawarma Point and 9 other local businesses in Austin.

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